Our doors are DIY assembly products. To help ensure you receive the right door for your space and can enjoy your purchase as soon as possible, we kindly recommend carefully measuring your opening and confirming the door size you need before placing your order.

If you have any questions about sizing, assembly, or installation, please feel free to contact us at info@islifeusa.com. Our customer service team will be happy to assist you and provide installation guidance and recommendations.

Return & Replacement Policy

No Returns or Exchanges

We do not accept returns, exchanges, or refunds for any reason, including but not limited to:

• Change of mind
• Ordering the wrong size, style, or color
• Failure to read the product description or installation requirements
• Incorrect measurements provided by the customer
• Customer installation issues or assembly mistakes

Replacement Parts Only

If your order is missing parts or arrives with parts damaged during shipping, please contact us within 7 days of delivery and provide photos of the package and the damaged or missing components. We will provide replacement parts as needed.

We do not replace or refund the entire door when only individual components are missing or damaged.

Any question about your order please contact us: info@islifeusa.com. Our customer service representative will get back to you as soon as possible.